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Heathrow Express

In addition to co-ordinating the review and issue of procedures and standards,

I undertook the wider role of promoting best practices relating to business planning and information management.

 

I revised the guidelines for document formatting and preparation, and implemented a new-style "Revision History & References" page into the  procedure template, into which details of cross-references such as Railway Group Standards, could be listed in relation to their role in the document's development and revision.

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I revised the guidelines for document formatting and preparation, and implemented a new-style "Revision History & References" page into the  procedure template, into which details of cross-references such as Railway Group Standards, could be listed in relation to their role in the document's development and revision.

I produced training guides which I would issue to colleagues, in addition to providing at-desk training, on topics such as Paragraph Formatting in Microsoft Word.  This was to assist as many people as possible to produce procedure documents consistent in format before being double-checked by myself.